Booking.com Phishers May Leave You With Reservations

A number of cybercriminal innovations are making it easier for scammers to cash in on your upcoming travel plans. This story examines a recent spear-phishing campaign that ensued when a California hotel had its booking.com credentials stolen. We’ll also explore an array of cybercrime services aimed at phishers who target hotels that rely on the world’s most visited travel website.


According to the market share website statista.com, booking.com is by far the Internet’s busiest travel service, with nearly 550 million visits in September. KrebsOnSecurity last week heard from a reader whose close friend received a targeted phishing message within the Booking mobile app just minutes after making a reservation at a California.


The missive bore the name of the hotel and referenced details from their reservation, claiming that booking.com’s anti-fraud system required additional information about the customer before the reservation could be finalized.


The phishing message our reader’s friend received after making a reservation at booking.com in late October.


In an email to KrebsOnSecurity, booking.com confirmed one of its partners had suffered a security incident that allowed unauthorized access to customer booking information.


“Our security teams are currently investigating the incident you mentioned and can confirm that it was indeed a phishing attack targeting one of our accommodation partners, which unfortunately is not a new situation and quite common across industries,” booking.com replied. “Importantly, we want to clarify that there has been no compromise of Booking.com’s internal systems.”


The phony booking.com website generated by visiting the link in the text message.


Booking.com said it now
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