In late June, more than 15,000 car dealerships across North America were affected by a cyberattack on CDK Global, which provides software to car dealers. After two cyberattacks over two days, CDK shut down all systems, which caused delays for car buyers and disruptions for the dealerships. Many dealerships went back to manual processes, including handwriting up orders, so that sales could continue at a slower pace.
Car buyers who recently bought a car from a dealer using CDK software should assume their information has been breached. Information that could be compromised includes social security number, employment history, income and current or former addresses. Customers should contact the dealer to confirm if they use CDK and, if so, consider freezing their credit.
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