Chanel Apologizes for Data Breach

Chanel Apologizes for Data Breach

The Korean arm of French luxury brand Chanel has issued an apology after personal data belonging to its customers was exposed.





In a statement issued earlier this week, Chanel Korea blamed the data leak that happened on August 8 on a recent cyber-attack. A database belonging to the famed perfume and fashion brand is believed to have been compromised by a hacker or hackers at some point between August 5 and 6. 





Data exfiltrated in the attack and later leaked included some customers' names, birth dates, gender, phone numbers, and shopping history.





The Korea Herald reported that other sensitive information contained in the compromised database, including customers' IDs, passwords, and payment information, had not been leaked. 





"Parts of our database, containing the personal information of the customers who had registered for our cosmetics brand membership, have been compromised. The leaked personal information included names, birthdays, phone numbers and product purchase lists," Chanel Korea wrote on its official website. 





The company asked customers who suspect that their data has been misused to make contact by phone or email.





“We sincerely apologize to our customers for the matter and the inconvenience it caused," stated Chanel Korea.





The company went on to say that it has hired "a leading independent cybersecurity firm" to inve ..

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