CISOs list human error as their top cybersecurity risk


With cybersecurity, the focus often is on technology — specifically, how cyber criminals use it to conduct attacks and the tools that organizations can use to keep their systems and data safe. However, this overlooks the most important element in cybersecurity risk: human error.


Human risk in cybersecurity


Proofpoint’s 2024 Voice of the CISO report found that three in four (74%) chief information security officers (CISOs) said human error was their top cybersecurity risk. This reveals significant growth from last year’s 60% of CISOs expressing this sentiment. The study also found a key gap between CISOs and the boardroom. Board members were less likely (63%) to point to human error than CISOs, which shows that CISOs should focus on educating leadership as well as employees.


Several of the top causes for data loss events in the survey were related directly to employees. The top response (42%) was negligent insider/employee carelessness, such as an employee misusing data. Other reasons included a malicious or criminal insider (36%), stolen employee credentials (33%) and lost or stolen devices (28%).


The IBM 2024 threat index supports this finding, indicating that 30% of attacks start with phishing. However, phishing attacks are down from 2022, both in volume and as the initial attack vector. The report points to the continued adoption and reevaluation of phishing mitigation techniques and strategies as one of the reasons for the reduction.


While a human may actually have made the mistake that caused the breach, it’s n ..

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