Every online activity or task brings at least some level of cybersecurity risk, but some have more risk than others. Kiteworks Sensitive Content Communications Report found that this is especially true when it comes to using communication tools.
When it comes to cybersecurity, communicating means more than just talking to another person; it includes any activity where you are transferring data from one point online to another. Companies use a wide range of different types of tools to communicate, including email, file sharing, managed transfer and secure file transfer. But there are many other communication tools, including SMS text, video conferencing and even web forms. Kiteworks’ research found that more is not necessarily better when it comes to security and communications tools.
The survey found that companies with more than seven different communication tools were at a significantly higher risk of data breach — 3.55x higher than the average. Only 9% of organizations overall reported more than 10 data breaches, but 32% of companies with more than seven communications tools experienced this high number of breaches. More communication tools also translate into higher data breach litigation costs, with organizations with more than seven tools reporting paying 3.25 times more in data breach litigation costs.
Impacts of a data breach
Companies with a high number of data breaches typically see numerous negative impacts on their organization, including lost customers, reputation damage and operational downtime. Many organizations also must hire additional staff after the breach, such as customer service help desks and credit monitoring services. Companies in regu ..
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