Crooks Steal Phone, SMS Records for Nearly All AT&T Customers

AT&T Corp. disclosed today that a new data breach has exposed phone call and text message records for roughly 110 million people — nearly all of its customers. AT&T said it delayed disclosing the incident in response to “national security and public safety concerns,” noting that some of the records included data that could be used to determine where a call was made or text message sent. AT&T also acknowledged the customer records were exposed in a cloud database that was protected only by a username and password (no multi-factor authentication needed).



In a regulatory filing with the U.S. Securities and Exchange Commission today, AT&T said cyber intruders accessed an AT&T workspace on a third-party cloud platform in April, downloading files containing customer call and text interactions between May 1 and October 31, 2022, as well as on January 2, 2023.


The company said the stolen data includes records of calls and texts for mobile providers that resell AT&T’s service, but that it does not include the content of calls or texts, Social Security numbers, dates of birth, or any other personally identifiable information.


However, the company said a subset of stolen records included information about the location of cellular communications towers closest to the subscriber, data that could be used to determine the approximate location of the customer device initiating or receiving those text messages or phone calls.


“While the data does not include customer names, there are often ways, using publicly available online tools, to find the name associated with a specific telephone number,” AT&T allowed.


AT&T’s said it learne ..

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