Democrats confront SSA about disruptions to constituent SSI accounts

Democrats confront SSA about disruptions to constituent SSI accounts
After standing up a Social Security War Room to respond to what some Democrats are calling a “prelude to privatization” at the Social Security Administration, three Senate Democrats are pressing the agency to respond to reports from their constituents that they’ve had problems with online accounts used to manage Supplemental Security Income benefits. 

“It would be outrageous if the Trump Administration, either due to incompetence or nefarious planning, is already disrupting, or threatening to disrupt, Social Security payments for the most vulnerable citizens in the country,” Sens. Elizabeth Warren, D-Mass., Ron Wyden, D-Ore., and Mark Kelly, D-Ariz., wrote in a Monday letter to the agency’s acting leadership. 



SSI is a means-tested program for elderly people and people with disabilities who have limited income and resources.



The trio wrote that they started getting reports from constituents last week about problems with their online accounts. This comes as the agency has been struggling with website outages



“They informed our offices that, after signing into their account on the Social Security Administration (SSA)’s website, where they normally see their monthly benefit amount and other information about their benefits, they instead found messages stating that they or their loved ones are ‘currently not receiving payments,’” the letter said. “The payment history and all data about benefits related to these accounts had also disappeared. Some of these constituents have informed us that the issue was quickly resolved and that their profiles now accurately reflect that they are recipients, but it is unclear if these problems have been fully resolved.”< ..

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