From bureaucracy to brilliance: AI in federal IT

From bureaucracy to brilliance: AI in federal IT
Artificial intelligence is poised to revolutionize how federal agencies operate, offering unprecedented opportunities to enhance citizen services, improve decision-making and bolster national security. But what will it take to truly unlock AI’s potential in the public sector?  

This year, several key trends and predictions offer a roadmap for navigating the complexities of AI adoption and maximizing its impact. Realizing this potential requires a fundamental shift in how we approach public sector IT so it keeps pace with its private sector peers. It's not enough to simply acquire the latest AI tools. We need a comprehensive strategy that addresses the entire IT lifecycle, from infrastructure to security to workforce development. Here we explore some of those elements set to define 2025.  



Increasing Federal AI fluency 



AI fluency helps unlock the full potential of generative AI. Regardless of job function, federal employees will need to understand how to leverage AI and how AI will evolve the nature of work within their organization. This starts with gaining a basic understanding of AI capabilities and then evolves into understanding the specific tasks where AI will add the most value. As AI-powered tools become integrated into everyday workflows, agencies must prioritize upskilling and reskilling initiatives to equip their workforce with the necessary knowledge and skills. This investment in human capital is crucial for maximizing the return on AI investments. As research indicates, 72% of IT leaders already recognize AI skills as a critical gap. Addressing this skills gap within the federal workforce is paramount. 



Investing in sovereign AI 



Another key prediction is the rise of "Sovereign AI," which recognizes the importance of data secu ..

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