Security teams can be understandably hesitant to integrate artificial intelligence (AI) into incident response workflows. A single mistaken action could lead to widespread disruption, monetary loss, or reputational harm. Meanwhile, attackers are increasingly leveraging AI to enhance the scale and sophistication of their operations. According to former CISA chief, Jen Easterly, “[it’s] not just teaching cyber bad guys new tricks — it's also making it easier for anyone to become a bad guy.”
This escalation in AI-driven threats contributes to a more complex attack landscape, intensifying pressures on security teams already grappling with limited resources, and an ever-increasing volume of alerts. As a result, the risks of ignoring AI now outweigh the risks of embracing it.
Whether or not you're a customer of Rapid7’s managed security offerings, it's worth understanding how AI is already transforming security operations today – not as a vague promise of the future, but as a real, tangible advantage in the fight against cyber threats. Rapid7 has been at the forefront of this shift. Last summer, my colleague Laura Ellis detailed in her blog post how Rapid7 first infused AI into our MDR workflows; and just a few weeks ago Kelcey Morgan outlined some of the ways AI is essential to integrate into SOC workflows. Now, we’re taking it even further, and customers are seeing the impact firsthand.
Below, we explore some of the key ways AI is actively driving secure, efficient, and transparent outcomes within Rapid7’s global Security Operations Center (SOC), and how customers of our Managed Threat Complete service are benefitting from ..
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