Like a Virgin, hacked for the very first time... UK broadband ISP spills 900,000 punters' records into wrong hands from insecure database

Like a Virgin, hacked for the very first time... UK broadband ISP spills 900,000 punters' records into wrong hands from insecure database

Contact info and more, perfect for phishing


Virgin Media, one of the UK's biggest ISPs, on Thursday admitted it accidentally spilled 900,000 of its subscribers' personal information onto the internet via a poorly secured database.


The cableco said it "incorrectly configured" a storage system so that at least one miscreant was able to access it and potentially siphon off customer records. The now-secured marketing database – containing names, home and email addresses, and phone numbers, and some dates of birth, plus other info – had been left open since mid-April 2019.


Crucially, the information "was accessed on at least one occasion but we do not know the extent of the access," Virgin Media's CEO Lutz Schüler said in a statement this evening. Said access, we speculate, could have been from an autom ..

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